Responsible Gambling

We take responsible gambling seriously. Our aim is to help players keep control, play within their means and enjoy the site safely. Below you will find clear information on the tools we offer, signs that play may be becoming a problem and where to find professional support.

Player protection principles

We prioritise player safety and controlled play. That means providing transparent account controls, fair processes for verification and withdrawals, and easy access to support and self‑management tools. We encourage all players to set limits that match their budget and lifestyle and to use breaks when needed.

Activity-control tools

We provide a set of account tools designed to help you manage play. These include deposit controls, limits for losses and wagers, session reminders, temporary account breaks and self‑exclusion options. You can find and adjust these tools in your account settings or by contacting support.

Deposit limits

You can set daily, weekly and monthly deposit limits from your account dashboard. Limits are designed to help you control how much you add to your account and can be decreased at any time. Any applicable minimums or maximums are shown in the cashier.

Loss limits

Loss limits let you cap net losses over a chosen period. Setting a loss limit does not affect deposits but helps prevent chasing losses. You can review your wins and losses in account history to choose a sensible limit.

Time limits and session reminders

Session reminders and time‑out options help you keep play short and purposeful. You can set automatic session reminders, enforce maximum session lengths or place short account breaks when you need time away.

Self-exclusion and account breaks

If you need a longer break, self‑exclusion is available. You can choose temporary exclusions for a defined period or permanent closure of your account. During self‑exclusion your account will be closed to play and you will not receive marketing communications unless you opt back in through the appropriate process.

Signs of problematic behaviour

Look out for signs that gambling may be becoming a problem, such as spending more time or money than planned, difficulty stopping, using gambling to cope with stress, neglecting responsibilities or borrowing to gamble. If you notice these behaviours in yourself or someone close to you, consider using the tools above or seeking help.

Tips for maintaining control

Set a clear budget before you play and stick to it, use deposit and loss limits, set session reminders, avoid gambling when stressed or tired and take regular breaks. Talk to a friend or support person if you feel your gambling habits changing.

Professional help and support organisations

If you need further assistance, please consider contacting professional organisations such as GamCare, BeGambleAware or registering with self‑exclusion services like GamStop. These organisations offer confidential advice, practical tools and support lines staffed by trained advisers.